تفاصيل الدورة

There are three main takeaways from Communicating for Success:

  1. A deep understanding of the oral communication process
  2. A deep understanding of how to interpret oral communication events
  3. A deep understanding of how to communicate for positive results

Communicating for Success achieves the course goals through an examination of a number of topics, specifically:

  • The Communication Process
  • Barriers to Communication
  • Empathic Listening
  • Body Language
  • Self-awareness
  • The Johari Window
  • Giving and Receiving Feedback
  • Formal Feedback
  • Informal Feedback
  • Checking the Message
  • Open-ended and Closed Questions
  • How Much Information is Enough?
  • Communication Styles
  • Personality Types
  • Intergenerational Communication

A very special part of the course is the extensive developmental activities designed to help you turn your new knowledge into useable skills. Also, you will be encouraged to keep a Communication Journal that will be, among other things, a record of your unique journey to your communication goals.

تحديث بتاريخ 18 February, 2018
دورات يمكنك الالتحاق بها على الفور... خذ دورة عبر الإنترنت على Business communication ابتداءً من الآن. See all courses

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