عبر الإنترنت
One Education Customer Service Skills One Education
  • مدة الدورة التدريبية: ساعتين إبدأ الآن
  • معتمدة من قبل: IAOCPD Qualification Standards
  • الشهادة:
  • طريقة تقديم الدورة: عبر عرض الفيديو

تفاصيل الدورة

Introduction
  • Whether on a shop floor, behind a counter or on the phone, providing effective and successful customer service is the goal of countless job roles, across all areas of industry. Enhance your skills and knowledge with this online Customer Service Skills training course. Through engaging video lessons delivered by expert instructors, you learn how to provide excellent customer service whether face-to-face or over the telephone, handle complaints, set effective goals and
  • + المزيد

المتطلبات


The Customer Service Skills Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

وظائف مناسبة لهذه الدورة

خدمة العملاء , Office Secretary , Sercretary

نبذة عن معهد One Education

About Us

  • Whether you’re a beginner aiming to get your foot in the door or an established professional keeping ahead of the latest developments, our online classes are suitable for all skill levels. One Education knows that everyone is different. That’s why we offer a range of learning styles, across a number of different subjects. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.

  • Our design courses will help you learn the skills necessary to work in interior design, web or digital design, graphic design, and even landscape gardening

  • All courses come with professional accreditation meaning you can pursue your career goals with confidence in your specialist skills and knowledge

Our Mission

  • One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their career. Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.

Our Vision
We believe quality education should be available anywhere in the world. Our classes are taught entirely online and completion results in a UK and internationally-recognised professional qualification.

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