عبر الإنترنت
Global Edulink Certificate in Call Centre Success Global Edulink

تفاصيل الدورة

Do you work for a call centre dealing with product support or information enquiries? Or, carry out telemarketing? Or, perhaps, make other types of calls on behalf of a charity or political organisation? Or, if not currently, maybe you’re interested in working within this field?

Well-trained call centre staff is at the heart of any operation. For many customers or potential customers, call centre staff are their only contact with an organisation. And, if that contact is positive,+ المزيد

المتطلبات

  • This course is available to all students, of all academic backgrounds. However, a good educational background or work experience would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

وظائف مناسبة لهذه الدورة

Telesales , Contact Centre Operator , Claims Handler

نبذة عن معهد Global Edulink

Global Edulink is a leading online learning and training provider. We believe that everyone should have the opportunity to learn, no matter what their situation, which is why we strive to keep our resources cutting edge and easy-to-understand.

Education is just one aspect of life that can shape who you are and who you want to be as an employee. In a time-poor world, sometimes you need a flexible approach to help you achieve your goals. Online learning with Global Edulink offers just that – professional and vocational training to fit in with your life.

Global Edulink is well-established in the UK, but reaches out to learners all over the world. The company aims to bridge the gaps in a three step process of training, skills, and jobs, where you can learn at your own pace using interactive teaching techniques.

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