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Study 365 Customer Service Skills Diploma Study 365

تفاصيل الدورة

The Diploma in Customer Service will develop knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance and professional development.
This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the+ المزيد

المتطلبات


Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

نبذة عن معهد Study 365

Study 365 is an online course provider, offering more than 400 courses to students across the globe. We have built a solid reputation which has elevated us to become one of the most trusted and reliable course providers in the online learning marketplace. With over 100,000 students on our books, we’re the preferred choice for many online learners.

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