تفاصيل الدورة

Emotional Intelligence Building Training Workshop
  • The EQ building workshop is designed to improve self awareness, emotional regulation, empathy, social and leadership skills and allows members to be able to lead and engage with successful and high performing teams
  • The EQ building workshop is packed full of useful teamwork training exercises, tips and techniques that new and experienced managers will find essential in showing how to lead effectively and will put them on the steady route of becoming successful managers and leaders
  • The EQ building course is a training course that is both challenging and practical
  • The aim is to incorporate fundamental ‘skills’ through the development of Emotional Intelligence in a positive and constructive environment
  • The EQ building course is designed to enable members to understand the basic principles in decision making and motivation.
  • Participants will benefit by learning tips and techniques that will help improve empathy, emotional control,  communication, conflict management and confidence when managing, influencing and leading teams and individuals.
  • A number of training methods are used including role-play, video, audio, workshops and group exercises to enhance the learning process.
EQ Definitions and Learning outcomes explained
  • Introduction - 21st century EQ definitions. EQ vs IQ at the workplace
  • Learning outcomes of the course
  • Myths about Emotional Intelligence
  • Five dimensions of the trait EI model
  • Characteristics of high EQ teams
  • EQ Self-assessment activity
  • importance of outcome thinking
Becoming Aware and Self-Management
  • Self-awareness explained
  • Being open to viewpoints and agreeing on strategies
  • Amygdala Hijack - What’s Happening Inside Our Head When We Lose Control
  • Finding self control – coping and relaxation techniques.
  • Motivation vs inspiration – The importance of being self-motivated.
Empathy and Social Skills - Team Dynamics
  • Developing your empathy and empathizing with others
  • Factors shaping Social Skills
  • Making an Impact – Creating a powerful First impression
  • Traits of a person with high social skills
  • Using emotions to facilitate thinking
  • Perceiving emotions from the audience around you
  • Managing emotions
Communications Skills and EQ
  • Importance of Emotional intelligence in verbal and non-verbal communication channels.
  • Communicating with flexibility and authenticity
  • How to ask the right questions
  • Body language – It’s not what you say, It’s how you say it
  • Conflict management through employment of emotional intelligence
Social Management and EQ – Team Concepts
  • Understanding emotions and how to manage them at the workplace
  • Constructive disagreement – The signals you send to others.
  • The role of Emotional Intelligence at work.
  • The implication of attitudes and personality
  • Business practices – Actions Plans and the way forward
تحديث بتاريخ 19 August, 2018

المتطلبات

Basic knowledge of Microsoft Excel 
No prior experience required to take this course.

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