Achieving Career Success with Emotional Intelligence هذه الدورة تدرس باللغة الإنجليزية دبي

تفاصيل الدورة

This course introduces the concept of Emotional Intelligence and highlights the important elements that make an individual emotionally sensitive, unbiased and assertive.

1. Understanding Emotional Intelligence


What is emotional intelligence?
Why emotions are key
The role of emotions and EQ
Thinking at the speed of light
Emotional intelligence at work
Cultivating emotional intelligence

2. Being Self-Aware
Getting to know your personal EQ
Understanding feelings
Perceiving yourself accurately
Why Integrity Matters ?
Competency SWOT Analysis
Triggers, Distractions and Finding flow
Cultivating confidence and self-esteem


3. Developing Self-Regulation


Conscious of Self Bias
Being Culturally Sensitive
Disrupting Reflexive Thinking
Reclaiming Control of Reactions
Introducing new perspective
Working with your triggers
Exercising emotional self-control
Being flexible and agile
Achieving your goals

4. Social Awareness
Getting to know others
Using senses to make sense
How to empathize and avoid Judgement
Listening and communicating
Developing empathy and Anticipating needs
Cultivating social awareness
Appreciating diversity of Talent


5. Managing Relationships


Being a Change catalyst
Playing to strengths
Collecting Continuous feedback
Finding Strengths and Developing others
Align intention and impact
Communicating effectively
Facilitating team performance
Managing conflict and unearthing Discontent
Building influence
Inspirational leadership
  تحديث بتاريخ 19 August, 2018