تفاصيل الدورة

This course will allow participants to identify the cause of a problem, solve it and prevent it form occuring aain; enhance problem solving effectiveness; epand the range o tools available for analysis of problem situations, and understand how to identify the analyze a system to root cause analysis.

Objectives:
• Understand the philosophy of RCA
• Identify why RCA is needed
• Recognize the differences between symptom approach and RCA
• Identify the causes of problems
• Identify the Steps of RCA
• Analyze the common pitfalls of RCA
• Apply FOCUS – PDCA
• Recognize the key elements of successful collaborative approach تحديث بتاريخ 10 November, 2019

المتطلبات

No prior experience required to take this course

وظائف مناسبة لهذه الدورة

Healthcare professionals , Senior manager , HR managers
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