- الفروع الأُخرى: المجاز - الشارقة النهدة - دبي Bur Dubai - Dubai - United Arab Emirates Sharjah - United Arab Emirates القصيص - دبي
- مدة الدورة التدريبية: Upto 36 Hours
- مواعيد الدورة: Part Time, Flexible
تفاصيل الدورة
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Frontline airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries.Topics :
Improved standard of customer service
Verbal and non-verbal communication skills
Customer contact techniques
Cross-cultural awareness
Managing stress تحديث بتاريخ 07 March, 2021
وظائف مناسبة لهذه الدورة
Customer Care Representative , Airline Support Specialist , passenger ground services , ground staffالموقع
IATA أسئلة ذات صلة
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