تفاصيل الدورة

Course Overview

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

Course Outline
 
1 - Writing Email and Other Electronic Communication
  • Organize Your Materials
  • Write an Email
  • Write Instant Messages
2 - Writing Effective Business Communication
  • Analyze Your Audience
  • Write an Internal Announcement
  • Write an Email Responding to Routine Requests
  • Write an Email to Respond Positively to Customer Complaints
  • Write Bad-News Messages
 3 - Writing a Business Letter
  • Write a Business Letter
  • Write a Thank-You Letter
4 - Writing Business Proposals
  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals
  تحديث بتاريخ 18 June, 2019
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