The Basics of Active Listening هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Contrary to popular belief, developed listening skills are comparatively rare. In fact, most people are unaware of the fact that ‘hearing’ and ‘listening’ are two entirely different concepts. To become a truly effective communicator is to benefit significantly in various aspects of everyday life. At work, at home, in social situations and so on, strong communication skills are an asset of priceless importance. All of which begins by mastering the art of listening, rather than simply hearing what others have to say. In a professional setting in particular, active listening can make a big difference to your capabilities and your career in general.
This exclusive tutorial has been designed for anyone looking to begin developing more refined communication skills. Learn what it means to be an active listener, along with the benefits of active listening, an introduction to demonstrative listening and the basics of body language. Explore a series of tips for becoming a better listener, gain a deeper understanding of sympathy and empathy, learn how to create the right mindset and study active listening in a practical setting.

Objectives

• Define active listening and its key components
• Identify ways to become a better listener
• Use body language to reflect a positive listening attitude
• Understand the difference between sympathy and empathy, and when each is appropriate
• Create a listening mindset using framing, positive intent, and focus

Programme Content

Topics:

• What is Active Listening?
• Demonstrating Listening
• Tips for Becoming a Better Listener
• Body Language Basics
• Understanding Sympathy and Empathy
• Creating the Right Mindset

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials
• The benefit of applying for NUS extra Discount Card.

تحديث بتاريخ 13 November, 2020