السعر: SGD 251.45
- الموقع: Central Area - Central
- مدة الدورة التدريبية: 1 day (7 hours)
- مواعيد الدورة: Monday & Friday 9am-5pm
تفاصيل الدورة
In this 1-day fun filled technique enriching course you will learn the essential telephone skills to develop positive communication skills when using the phone.
What will I learn?
- Introduction: Communicating Positively.
- Developing your communication skills in the telephone handling process.
- Handling incoming Calls.
- Making outgoing calls to request for information.
- Leaving message in answering machines.
Who is this course for?
For anyone in the private sector who have to do dealings on the phone or in customer service.
تحديث بتاريخ 08 November, 2015نبذة عن معهد Oaks Training
Oaks Training operates as a closely knitted family with a team that is passionate in sharing knowledge and has a love for teaching. Our team's experience in training began as early as 1990. Oaks Training considers everyone (admin staff, trainers, management) who works in the company as a family member. Our philosophy is “Everyone is indispensable. Everyone plays a crucial part in the success of the company and for the benefit of our customers.
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