تفاصيل الدورة

In this course, you will start by gaining an understanding of the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyse, Improve and Control. In this course we will start with the Define phase, where you will discuss what "Quality" means and how to identify the Voice of the Customer. You will learn how to set an improvement project goal, calculate process yield, and identify Critical-to-Quality parameters. We+ Read More
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