ILM Sales and Relationship Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

This innovative programme consists of two modules
Successful participants will receive a parchment ILM Certificate of Completion
MODULE 1
Professionalism in Sales  Coaching  Behavioural Management  Motivation
MODULE 2
Managing Performance  Time Management  Team Management
 The process of performance management
 Goals - Personal, Company, Role, Career
 Encouraging involvement
 When to let go and how to adapt
 Skill v Will
 Managing difficult conversations
 Discussions - Facts v Opinions
 Setting SMART goals
 Gaining agreement or consensus
 Managing time
 The dangers of "stuff"
 Priority management
 Staying on Beam
 Actions speak louder than Words!
 Team roles
 Balanced teams
 Team development
 Planning for Succession
 Managing meetings
 Handling participants
 Hunters and Farmers
Note: This course is run over a duration of two days, this can be done consecutively or split up over a period of weeks to accommodate a clients preference. تحديث بتاريخ 19 September, 2017