Retail Management Certification هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Potential and existing retail managers will acquire and apply the needed knowledge and the required skills to grow their careers and businesses. The course provides knowledge and understanding of retailing in the 21st century and the contribution of managers to the success of their organizations. The course focuses on strategy development steps necessary to manage retail sales people and create critical retail metrics for performance management.

Targeting Audience

This course is recommended for new sales managers and assistant managers, as well as anyone pursuing a management career in retail or a related industry

Learning Objectives

This course will help you to build awareness of the retail industry, assess the strengths and weaknesses of your organization to survive and grow in competitive markets, and interpret customer behavior in a retail environment to improve customer loyalty and boost sales. In addition to crafting retail metrics to monitor performance and enhance productivity, master retail management in leading and coaching retail sales associates, and develop and implement HR processes.