تفاصيل الدورة
The ITIL Certification scheme is comprised of a modular approach which allows students to build a foundation and then specialize in advanced concepts going forward.
ITIL FOUNDATION
The ITIL Foundation is the entry level qualification which offers a general awareness of the key elements, concepts, and terminology used in the ITIL Service Lifecycle, including the links between Lifecycle stages, the processes used, and their contribution to Service Management practices.
تحديث بتاريخ 16 June, 2016الموقع
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