Project Communications and Stakeholder Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

This course focuses on both improving the efficiency and effectiveness of all project-related communications, from initial planning through closure.

Course Outline

1 - Project Communications and Stakeholder Mgt. Overview

• Project Communications Management Overview
• Communication Dimensions
• Communication Skills
• Project Communication Management Processes
• Project Stakeholder Management Overview
• Project Stakeholder Management Processes
• Interpersonal Communications
• Take a Communications Strengths Inventory
• Communication Styles
• Case Study Selection

2 - Identify Stakeholders

• Identify Stakeholders Overview
• Stakeholder Analysis
• Stakeholder Classification Models
• Salience Model
• Stakeholder Register
• Create a Stakeholder Register

3 - Plan Communications Management

• Plan Communications Management Overview
• Communications Management Plan
• Common Project Management Communication Documents
• Communication Tools
• Create a Communications Management Plan
• Virtual Team Communications
• Virtual Teams Technologies
• Virtual Teams Best Practices

4 - Plan Stakeholder Management

• Plan Stakeholder Management Overview
• Analytical Techniques
• Stakeholder Management Plan Sample Content
• Create a Stakeholder Management Plan

5 - Manage Communications

• Manage Communications Overview
• Communication Methods
• Communication Model
• Communication and Active Listening
• Negotiations
• Three Crucial Elements of Negotiations
• Win-Win Negotiating
• Win-Lose Negotiating
• Conduct a Win-Win Negotiation
• Communicating Bad News
• Body Language
• Business Attire
• Improving Your Body Language
• Verbal Communication
• Public Speaking
• Audience Involvement
• Listening Skills
• Project Meetings
• Written Communications
• Powerful Writing
• Email Guidelines
• Presentation Design Best Practices
• Create a Presentation

6 - Manage Stakeholder Engagement

• Manage Stakeholder Engagement Overview
• Issue Log

7 - Control Communications and Control Stakeholder Engagement

• Control Communications Overview
• Performance Reporting
• Tracking Gantt Charts
• Worksheet Information
• Milestone Charts
• Bar Chart Graphs
• Control Stakeholder Engagement Overview

Target Audience: This course is designed for all project managers and project team leaders.