تفاصيل الدورة

Interactive learning spanning 28 lectures, with over 3 hours of video content and supplementing materials.
  • Learn how and when to say no to colleagues and friends.
  • Take the first step towards taking back control of your life
  • Receive guidance on structuring your day and prioritising your most important tasks!
  • Ideal for anyone over-stressed or overwhelmed at work who is ready and willing to make a change for the better.

This course will enable you to take back control of your life. You will learn how the simple act of saying one word can radically improve your work life balance. Learn to say 'no', and how to deliver it in the correct manner, at the correct time, and prepare to be amazed at the results this can bring.

Course instructor Dr Mike Clayton is a business trainer, author and speaker. For over a decade, he has been helping professionals and managers improve their leadership and all-round skills through training on personal effectiveness. Dr. Clayton has written over a dozen books for several major publishers and his professional background includes 12 years as a project management professional with the London-based international management consultancy, Deloitte.

For anyone who feels overwhelmed, overrun or over-stressed at work, or at home, this is the perfect course for you. Anyone who wishes to make a change in their life can start that right here. Learn how to take back the power today, all through saying that one word. No!

The Why of No
  • Why is No Important?
  • Say hi & tell your fellow students why you're taking the course!
  • Share your course with your family and friends!
  • Why is No Difficult - Your Inner Gopher
  • Why is No Difficult - Six Things that Drive You to Say Yes
The What of No
  • What To Do to Challenge Your Instincts on No
  • What To Say No To
  • Specific Things to Say No to
  • When to Say No
  • What are your choices?
  • When to Say No to Relationships
  • Handout - When to Say No to Relationships
  • What does No Mean?
  • What is Special Time?
The How of No
  • How to be Happy With No
  • How to Decide Yes or No: Six Tools to Help Make Your Decision
  • How to Decide Yes or No: Six Ways of Thinking about Any Problem
  • How to Make No Feel Easier
  • How to Say No
  • How to Say No to Friends and Loved Ones
  • How to say No to your Customers
  • How to say No to False Assumptions
  • How to Say No to your Colleagues at Work
  • How to say No to Temptation
  • How to Get on with it: How to say No to Procrastination
  • How to say No in Negotiations
  • More Tips on How to Say No
The What-if of No
  • What if they Resist your No?
  • What if you want to Say Yes?
  • Four 'What if?' Questions
  • What if you don’t Follow my Advice?
Course Quiz
  • Quiz
Extra Tips
  • Handout - Steps to Make No Feel Easier
  • Handout - Negotiating Tips
  • Handout - Toleration Exercise
Recommended Courses
  • What Will You Study Next?
تحديث بتاريخ 14 October, 2018

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