تفاصيل الدورة


This five-day intensive courseenables participants to develop the needed expertise to audit a Six Sigmaquantitative methods process improvement based on ISO 13053:2011 and to managea team of auditors by applying widely recognized audit principles, proceduresand techniques. During this training, the participant will acquire thenecessary knowledge and skills to proficiently plan and perform internal andexternal audits in compliance with the certification process of the ISO 19011and ISO 17021 standards. Based on practical exercises, the participant willdevelop the skills (mastering audit techniques) and competencies (managingaudit teams and audit program, communicating with customers, conflictresolution, etc.) necessary to efficiently conduct an audit.


Day 1: Introduction to Six Sigma quantitative method in process improvement concepts as required by ISO 13053
•    Normative frameworks and methodologies related to Six Sigma
•    Fundamental principles of Six Sigma Quantitative Methods
•    ISO 13053 certification process
•    Six Sigma quantitative methods in process improvement
•    Detailed presentation of the clauses 4 to 14 of ISO 13053
Day 2: Planning and Initiating an ISO 13053 audit
•    Fundamental audit concepts and principles
•    Audit approach based on evidence
•    Preparation of an ISO 13053 certification audit
•    QMS documentation audit
•    Conducting an opening meeting
Day 3: Conducting an ISO 13053 audit
•    Communication during the audit
•    Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
•    Audit test plans
•    Formulation of audit findings
•    Documenting nonconformities
Day 4: Concluding and ensuring the follow-up of an ISO 13053 audit
•    Audit documentation
•    Quality review
•    Conducting a closing meeting and conclusion of an ISO 13053 audit
•    Evaluation of corrective action plans
•    ISO 13053 Surveillance audit
•    ISO 13053 Internal Audit management program
Day 5: Certification Exam
Prerequisites
ISO 13053 Foundation Certification or basic knowledge of ISO 13053 is recommended
Educational approach
•    This training is based on both theory and practice:
o    Sessions of lectures illustrated with examples based on real cases
o    Practical exercises based on a full case study including role playing and oral presentations
o    Review exercises to assist the exam preparation
o    Practice test similar to the certification exam
•    Benefit from the practical exercises, the number of training participants is limited
Exam
•    The "Certified ISO 13053 Lead Auditor" exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
o    Domain 1: Fundamental principles and concepts of process improvement, quantitative methods and quality
o    Domain 2: Six Sigma quantitative methods in process improvement
o    Domain 3: Fundamental Audit Concepts and Principles
o    Domain 4: Preparation of an ISO 13053 audit
o    Domain 5: Conducting  of an ISO 13053 audit
o    Domain 6: Closing an ISO 13053 audit
o    Domain 7: Managing an ISO 13053 audit program
•    The "Certified ISO 13053 Lead Auditor" exam is available in different languages (the complete list of languages can be found in the examination application form)
•    Duration: 3 hours
•    For more information about exam, refer to PECB section on ISO 13053 Lead Auditor Exams
Certification
•    After successfully completing the exam, participants can apply for the credentials of Certified ISO 13053 Provisional Auditor, Certified ISO 13053 Auditor or Certified ISO 13053 Lead Auditor depending on their level of ; Those credentials are available for internal and external auditors
•    A certificate will be issued to participants who successfully passed the exam and comply with all the other requirements related to the selected credential.
•    For more information about ISO 13053 certifications and PECB certification process, refer to PECB section on ISO 13053 Lead Auditor Certification
General Information
•    Exam and certification fees are included in the training price
•    A student manual containing over 450 pages of information and practical examples will be distributed to participants
•    A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
•    In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions


تحديث بتاريخ 16 September, 2020

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