Leadership & Management (Level 7 Diploma) هذه الدورة تدرس باللغة الإنجليزية

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Course Outline - Endorsed Level 7 Leadership & Management Diploma from awarding organisation Training Qualifications UK (TQUK).
Level 7 Leadership and Management Diploma is TQUK Endorsed Certificate. To achieve a Level 7 Leadership and Management TQUK Endorsed Diploma learner must have to achieve 16 Modules with 160 Credits to get an Endorsed Certificate of Completion from Training Qualification UK.
Modules Outline
Module 1: Self Leadership
Understand what self-leadership is
Motivate yourself
Set goals
Reward yourself when positive things happen
Think positively
Module 2: Leadership and Influence
Define “leadership”
Explain the Great Man Theory
Explain the Trait Theory
Understand Transformational Leadership
Understand the people you lead and how to adapt your leadership styles
Explain leading by Directing
Explain leading by Coaching
Module 3: High Performance Teams (Inside the Company)
Understand the benefits of high performance teams
Address challenges
Conduct effective meetings
Be able to see the big picture
Work collaboratively
Adequately praise team members
Module 4: High Performance Teams (Remote Work)
Define high performance teams.
Define remote workforce.
Understand the characteristics of a high performance team.
Understand how to create teamwork.
Understand the importance of communication.
Understand how to train your high performance team of remote employees.
Module 5: Team Building Through Chemistry
Understand the team development model
Identify team chemistry
Create vision and goals
Appreciate diversity
Manage conflict
Module 6: Team Building for Managers
Discuss the benefits of team work
Understand the importance of intentionally fostering teamwork
Determine strategies your organization can take to build teams
Understand the benefits of games and social activities in building a team
Apply the principles of team building to your own organization
Module 7: Teamwork and Team Building
Describe the concept of a team, and its factors for success
Explain the four phases of the Tuckman team development model and define their characteristics
Describe actions to take as a leader – and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
Module 8: Organisational Skills
Examine current habits and routines that are not organized
Learn to prioritize your time schedule and daily tasks
Determine ways of storing information and supplies
Learn to organize personal and work space
Module 9: Negotiation Skills
Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
Lay the groundwork for negotiation
Identify what information to share and what to keep to yourself
Understand basic bargaining techniques
Apply strategies for identifying mutual gain
Module 10: Handling Difficult Customers
Cultivate a positive attitude
Manage internal and external stress
Develop abilities to listen actively and empathize
Build a rapport with customers in person and over the phone
Understand the diverse challenges posed by customers
Module 11: Talent Management
Define talent and talent management.
Understand the benefits of talent management.
Recognize performance management and ways to review talent.
Identify employee engagement.
Module 12: Stress Management
Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
Understand what lifestyle elements you can change to reduce stress
Use routines to reduce stress
Use environmental and physical relaxation techniques
Module 13: Time Management
Plan and prioritize each day’s activities in a more efficient, productive manner
Overcome procrastination quickly and easily
Handle crises effectively and quickly
Organize your workspace and workflow to make better use of time
Delegate more efficiently
Module 14: Office Politics for Managers
Understand the purpose and benefits of office politics.
Setting boundaries and ground rules for new employees.
Learn to interact and influence among colleagues.
Learn how to manage various personality types in the office.
Module 15: Business Development and Succession Planning
Define business Development and Succession planning and its role in your company.
Lay the groundwork to develop a Development and Succession plan.
Characterize success.
Module 16: Microsoft Office
Excel 2016 Essentials
Create and Manage Worksheets and Workbooks
Manage Data Cells and Ranges
Create Tables
Perform Operations with Formulas and Functions
Use Quick Analysis, Charts and Objects
Outlook 2016 Essentials
Communicate with Email
Manage Messages
Manage Schedules
Manage Contacts and Groups
Manage the Outlook Environment
PowerPoint 2016 Essentials
Create and Manage Presentations
Insert and Format Text, Shapes and Images
Insert Tables, Charts, SmartArt, and Media
Apply Transitions and Animations
View Slideshows and Work with Multiple Presentations
Word 2016 Essentials
Create and Manage Documents
Format Text, Paragraphs, and Sections
Create Lists and Tables
Insert and Format Graphic Elements
Create and Manage References
 
Course Certification
Upon successfully passing the Final Assignment(s) / Final Test Learner needs to pay for Certificate of Completion from ILC either in PDF format or Hardcopy.
Certificate of Completion (PDF format) = £50
Certificate of Completion (Hardcopy) = £70 + postage charges £15
Endorsed Diploma "Level 7 Diploma in Leadership and Management" from Awarding Body TQUK (Hardcopy) = £125 + postage charges £15 تحديث بتاريخ 26 May, 2021