IT Support Technician هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Overview

Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician. This four-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician. Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.

How will I get my certificate?

There will be a MCQ test at the end of the course that you can complete during or after the course. After passing, you will receive a PDF certificate for free, and you can get a hard copy of your certificate.

Who is this IT Support Technician course for?

There is no experience or previous qualifications required for enrolment on this IT Support Technician. It is available to all students, of all academic backgrounds.


Course Curriculum

Software:

• What is an Operating System
• Configuring the Operating System
• What is an Application
• Using Control Panel
• Software and Concepts
• Licensing
• Using Software
• Software Tools
• Software
• Hardware, Devices, and Peripherals

Hardware:

• Hardware and Peripherals
• Storage
• Connectivity Devices
• Network Components
• Identify the Importance of Risk Management
• Assess Risk
• Mitigate Risk
• Integrate Documentation into Risk Management
• Classify Threats and Threat Profiles
• Perform Ongoing Threat Research
• Resources that Aid in Research of Threats
• Implement Threat Modeling
• Assess the Impact of Reconnaissance Incidents
• Performing Reconnaissance on a Network
• Examining Reconnaissance Incidents
• Assess the Impact of Social Engineering
• Assessing the impact of Social Engineering
• Assessing the Impact of Phishing
• Types of Wireless Attacks
• Intrusion Monitoring
• Wireless Security Risks
• Authentication Attacks
• Rogue Devices
• Public Hotspots
• Wireless Security Monitoring
• Device Tracking
• WLAN Security Infrastructure
• Management Protocols
• Other RADIUS Solutions

Security:
Networking:
Basic IT Literacy:
Mock Exam
Final Exam

Career path

This comprehensive IT Support Technician course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:

• IT Trainer
• IT Manager
• IT Support Manager
• IT Support Associate
• IT Support Technician
• IT Customer Support
• IT Support Specialist
• Technical Support Engineer
• IT Technician
• IT Coordinator

تحديث بتاريخ 25 February, 2025