عبر الإنترنت
- مدة الدورة التدريبية: 4 ساعات إبدأ الآن
- معتمدة من قبل: IAOCPD Group
- الشهادة:
- طريقة تقديم الدورة: عبر عرض الفيديو
تفاصيل الدورة
OverviewBecome a multi-talented manager who is skilled at running special events, and the efficient day-to-day practises in a busy Hotel. This Hospitality and Accommodation Management course will train you in every aspect of Hospitality and ensure that you and your team deliver outstanding customer service. Hotels and Large-scale events need a strong individual to manage and steer the proceedings. The contents of this comprehensive course will give you that capability. You will be coached in every single factor for achieving the highest standards in Hospitality, which includes guidance on recruitment, training, operations, marketing, catering, crisis management and much more.
How will I get my certificate?
After successfully completing the Hospitality and Accommodation Management course you will be able to order your certificate, these are included in the price.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Hospitality and Accommodation Management. It is available to all students, of all academic backgrounds.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- Module 01: Introduction to Hospitality Management
- Module 02: An Overview of Hotel Industry
- Module 03: The Process of Selection and Recruitment in Hospitality Industry
- Module 04: The Process of Development and Training in Hospitality Industry
- Module 05: Management of Front Office Operations
- Module 06: Management of Housekeeping, Engineering and Security Operations
- Module 07: Management of Food and Beverage Operations
- Module 08: Management of Service Quality in Hospitality Industry
- Module 09: Marketing in Travel and Tourism Business
- Module 10: Accounting in Hospitality Industry
- Module 11: Customer Satisfaction
- Module 12: E-Hospitality and Technology
المتطلبات
Our Hospitality and Accommodation Management is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or ;There is no time limit for completing this course, it can be studied in your own time at your own pace.
