عبر الإنترنت
- مدة الدورة التدريبية: 3 ساعات إبدأ الآن
- معتمدة من قبل: CPD Certification ServiceIAO
- الشهادة:
- طريقة تقديم الدورة: عبر عرض الفيديو
تفاصيل الدورة
OverviewThe Customer Service Manager is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an accredited certificate after completing the course. Enrol now for a limited-time discounted price.
Like all the courses of One Education, this Customer Service Manager Course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.
We don’t just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor ;
Our expert instructors are always available to answer all your questions and make your learning experience exquisite.
After completing the Customer Service Manager Course, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.
If you want to learn about this topic and achieve certifications, you should consider this Customer Service Manager Course from One Education.
There are no hidden fees or exam ;We are very upfront and clear about all the costs of the course.
Description
Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.
Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course.
The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market.
Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One ;Enrol now!
Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education
- Instantly accessible CPD-accredited certificate on successful completion of this Customer Service Manager – CPD Accredited Course
- 24/7 access to the course for 12 months
- Study at your own pace
- No hidden fees or exam charges
- Full Tutor support on weekdays (Monday – Friday)
- Efficient assessment and instant results
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
Who is This course for?
This Customer Service Manager Course is ideal for
- Students
- Recent graduates
- Job Seekers
- Anyone interested in this topic
- People already working in this field and want to polish their knowledge and skill.
This Customer Service Manager Course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This Customer Service Manager Course also increases your competency to be eligible for promotions at work.
Enrol now to this comprehensive course from One Education and take your career to the next step.
COURSE CURRICULUM
- Customer Service Manager
- Module One: Who We Are and What We Do
- Module Two: Establishing Your Attitude
- Module Three: Identifying and Addressing Customer Needs
- Module Four: Generating Return Business
- Module Five: In-Person Customer Service
- Module Six: Giving Customer Service over the Phone
- Module Seven: Providing Electronic Customer Service
- Module Eight: Recovering Difficult Customers
- Module Nine: Understanding When to Escalate
- Mock Exam
- Final Exam
المتطلبات
- There are no specific prerequisites to enrol in this Customer Service Manager Course. Anyone and everyone can take this course.
- The Customer Service Manager Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!
- All you need is a passion for learning, literacy, and being over the age of 16.
نبذة عن معهد One Education
About Us
- Whether you’re a beginner aiming to get your foot in the door or an established professional keeping ahead of the latest developments, our online classes are suitable for all skill levels. One Education knows that everyone is different. That’s why we offer a range of learning styles, across a number of different subjects. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.
- Our design courses will help you learn the skills necessary to work in interior design, web or digital design, graphic design, and even landscape gardening
- All courses come with professional accreditation meaning you can pursue your career goals with confidence in your specialist skills and knowledge
Our Mission
- One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their career. Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.
Our Vision
We believe quality education should be available anywhere in the world. Our classes are taught entirely online and completion results in a UK and internationally-recognised professional qualification.
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