عبر الإنترنت
- مدة الدورة التدريبية: 9 ساعات إبدأ الآن
- معتمدة من قبل: CPD Certification Service
- الشهادة:
- طريقة تقديم الدورة: عبر عرض الفيديو
تفاصيل الدورة
Description:The key to a company’s success is making sure their call centre supervisors are trained in their products, services and values. Call centre supervisors work as coaches, working with each employee in the centre to help them understand what the company does. This Call Centre & Customer Service Training Course is designed to help call centre professionals expertly handle customer calls and ensure that every caller receives the best possible service. Learn how to… + المزيد
المتطلبات
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- A good understanding of the English language, numeracy and ICT are required to attend this course.
وظائف مناسبة لهذه الدورة
Call Centre Agent , Call Centre Supervisor , Call Centre Manager , Call Centre Specialist , Call Centre Executiveنبذة عن معهد Course Gate
Being a top supplier of online courses will always be at the heart of our operation. But, this is not all we’re about. Rather, we see ourselves taking one step further in our devotion to satisfying our learners’ needs. That involves ensuring that learners can study from anywhere in the world, at their convenience, proving more flexible than traditional learning establishments. Life takes over sometimes and it can be hard to find time for personal and professional development. With our services, time won’t be a barrier to your learning, as you can study our courses using any device that connects to the internet.
سجل 472 طالباً في معهد Course Gate عبر Laimoon
عرض الجميع دورات Course Gate 
