Call/Chat Center Essentials Workshop هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

By the end of the course participants will develop basic soft skills and essential customer service skills required while interacting with customers over the phone or over a chat platform. They will be able to practice and identify tricks and techniques introduced during the training session

Learn how to use different mediums to make your interaction with your customers more effective and productive Know the importance of processes and tasks in order to help improve customer experience
Effectively communicate with customers according to company policies
Champion a customer-centric attitude in order to yield better results
   تحديث بتاريخ 05 January, 2021