Negotiation for Success Trillion Training (S) Pte Ltd
السعر: TBA

    تفاصيل الدورة

    PROGRAM OVERVIEW

    Everyone negotiates! On key factor that contributes towards an organisation’s success is its people’s ability to negotiate effectively – with internal customers, external customers, suppliers & all the stakeholders. The Negotiation Skills Programme is designed to inculcate participants with competencies that will enable them to work cohesively towards personal & organisational goals.

    LEARNING OBJECTIVES

    • Understand the concept & basic principles of negotiation
    • Learn the impact of individual personality on negotiation styles
    • Understand the negotiation process
    • Learn & apply tools and techniques for effective negotiation
    • Apply interpersonal skills to influence a ‘win-win’ outcome
    • Know when to apply ‘lose-win’ strategy to achieve negotiation success
    • Confidently handle difficult people, difficult situation and negotiation breakdowns

    PROGRAM CONTENT

    Part I: Applying the Basic Principles in Negotiation

    • Understanding the ultimate goal of negotiation
    • Types of negotiation – internal and external
    • Focusing on need, not position

    Part II: Understand Characteristics of Negotiation

    • Inherent feature of conflict
    • Influencing assumptions and expectations
    • Negotiation styles and roles
    • Balance of power

    Part III: Using Key Interpersonal Skills

    • Listening skills & reading body language
    • The power of questions
    • Handling breakdowns, difficult people & situations

    Part IV: Setting The Goal of Negotiation

    • Openness and trust
    • Influencing a ‘win-win’ outcome
    • Applying ‘lose-win’ strategy for overall success

    Part V: Managing the Negotiation Process

    • Preparing to negotiate
    • Making proposal
    • Debating & Bargaining
    • Closing
    تحديث بتاريخ 08 November, 2015

    نبذة عن معهد Trillion Training (S) Pte Ltd

    Established and started with passion in training and sharing. Offered a wide range of computer training and services to schools and corporations.

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