- مدة الدورة التدريبية: 1 Day
تفاصيل الدورة
Learning outcome and Element summary
- Understand why incident investigations are carried out and how human and organizational factors contribute to incidents
- Incident terminology, the moral, legal and financial arguments for investigations and management system requirements.
- Human and organizational factors
- Investigating incidents
- Positive strategies for and the barriers to successful interviews
- Advanced incident investigation techniques
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