Mastering the Art of Cashiering هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

A cashier is an integral part of industries and business, especially those that involve retail sales. Apart from being able to handling money accurately, and efficiently operating the cash register; there are several qualities that are necessary in a cashier. The person should be able to handle customers cheerfully and is able to resolve payment issues promptly, should be clean in appearance, should have good communication skills, should be honest and reliable and should be able to stand for straight 8 hours and not get agitated. Good knowledge of basic math is also necessary while taking up the responsibilities of a cashier. Pleasant personality, neatness and politeness will also help in career development as a cashier in a supervisory role.

If the cashier remembers faces and names of the regular shoppers, he/she should greet the person and make small talk. This is a skill where the cashier makes the shopper feel important and this helps the sales of the stores. A cashier is also expected to help in the inventory management, shelf stocking, and display merchandise in an attractive way and other related jobs. They should also be able to perform other jobs that are specific to the stores and business they work for.

This course is designed to help cashiers master the above qualities and efficiently handle their day-to-day duties and varying job responsibilities.

Target Audience

This training is designed for retail or restaurants cashiers or members of the retail team who are responsible for maintaining highest customer service standards while handling the cash register processes and responsible for recording all transactions, receipts and payments. This training is also recommended for cashiers who are required to perform many activities as their services are required by a lot of different stores of the same organization - as it is natural that the responsibilities of a cashier also vary according to their specific requirements.