Level 2 Diploma in Marketing هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

This course enables students to understand the role of marketing in all businesses. Students will learn how marketing fits into the organization of a corporate structure; how to identify values wanted by customers; how to provide values to customers; how to communicate values to customers;

Course Outline

Subjects

Marketing Level 2:

• Marketing management
• Marketing planning
• Customer and consumer behavior
• Marketing research
• The marketing Mix
• Promotion
• General Issues

Custromer Service Level 2

• The role of customer service
• Delivering reliable service
• Communicating directly with customers
• Handling and solving customer problems

Practical ICT Skills Level 2

• Word processing
• Database
• Spreadsheet
• Graphic Presentation Software

Entry Requirements

Minimum Age

16 yeres old

Academic Qualification

Secondary Education

Proficiency Level

English at Secondary Level

Course Outcomes

Diploma

Awarding Body

LCCI International Qualifications