تفاصيل الدورة
Introduction
This learning program is designed to empower leaders to build effective and powerful teams for superior performance. ‘Cultivate Workplace Relationships’ focuses on three core competencies every good leader needs.
This course is conducted by SeraphCorp Institute (Program Partner).
Learning Outcomes
- Build Workplace Relationships
- Promote Workforce Diversity
- Manage Conflicts
Who Should Attend
- Managers
- Departmental heads
- High potentials being groomed for leadership positions
Course Outline
- Introduction to Leadership and People Management
- An overview of effective working relationships
- Types of network members and benefits of networks
- How to establish positive relationships
- How to pursue collaborative opportunities
- 3 ‘V’s of communication and communication channels
- An overview of workforce diversities
- Strategies to enhance organisational diversity
- Interpersonal styles in the I-U Win-Lose matrix
- An overview of conflicts
- Discounting of conflicts (Transactional Analysis concept)
- Conflict management styles
- Conflict resolution methods
- Assessment activities (3 LGAs and 1 FA)
نبذة عن معهد Organisational Development Concepts Pte Ltd
We_The was established by a team of professionals passionate on OD who saw the increasing demand for customised training intervention, and the increasing need of a one stop provider.
The We_The management team have more than 47 years experience in the OD and HRD fields. Together with its in-house management consultant and a team of 80 associate trainers as well as subject matter experts in various fields, we are here to serve and support your organizations developmental needs.
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