تفاصيل الدورة
ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.Course outline:
components of ITIL4
concepts of service management
dimensions of service management
guiding principles
improvement model
value chain
practices
preparation تحديث بتاريخ 09 February, 2022
المتطلبات
basic understanding of IT operations and help desk
نبذة عن معهد PMO ME FZE
PMO-ME is a proud business venture with a market presence in the Middle East for more than 16 years, we fully understands the Corporate PMO Services and Enterprise Learning & Development service environment and its challenges.
Our team of dedicated highly qualified professionals, our knowledge, competency and commitment are what set us apart from competition. We practice what we preach and deliver part of our service online.
دورات يمكنك الالتحاق بها على الفور... خذ دورة عبر الإنترنت على ITIL ابتداءً من الآن.
- JavaScript Full stack web developer virtual internship Virtual Bootcamp + Internship at Laimoonدرهم 1,449مدة الدورة التدريبية: Upto 30 Hours
- Continual Service Improvement Level 2 Adams Academy2,751 جنيه مصري
29,497 جنيه مصريمدة الدورة التدريبية: Upto 3 Hours - Functional Skills IT Course Line1,216 جنيه مصري
24,411 جنيه مصريمدة الدورة التدريبية: Upto 8 Hours
