تفاصيل الدورة

This seminar reviews the concepts and significance of the internal ‎‎audit. It describes how to conduct an effective audit, which will help ‎‎the organization to properly assess strengths and weaknesses.‎

Course Outlines:

Introduction:

  • Definitions
  • QS-9000 contractual ‎‎models

QS-9000 Requirements

  • Summary of ‎‎all20requirements

Quality System ‎‎Documentation‎

  • Definitions‎
  • Levels of quality system ‎
  • Documentation‎

Auditing‎

  • Requirements for effective ‎‎auditing‎
  • Applicability‎
  • Types of quality audits‎

Workshops‎

Conducting the Audit‎

  • Opening meeting‎
  • Audit techniques‎
  • Questioning techniques‎
  • Controlling and managing ‎‎the audit
  • Handing difficult situations‎
  • Auditor characteristics‎
  • Auditor's review‎
  • Closing meeting‎

Role playing‎

Case Studies‎

‎Report and follow-up‎

  • Preparation of corrective ‎‎action requests and audit ‎‎reports‎
  • Audit follow-up and close out‎

‎Who should attend:

  • ‎Employees, who will manage, conduct or participate in internal audits‎
تحديث بتاريخ 08 November, 2015

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