Emotional Intelligence Workshop هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Day 1
Emotions and reasoning at work: the six principles
· Rule of reason or rule of emotion
· Principle one: emotions are data
· Principle two: emotions should not be ignored
· Principle three: emotions should not be hidden
· Principle four: decisions and emotions
· Principle five: emotions follow logical patterns
· Principle six: emotional universals and specifics
· Case studies and applications
 
Day 2
Emotional Intelligence: the ability model
· The full cycle of the ability model and its implications
· The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
· Perceiving emotions
· Using emotions
· Understanding emotions
· Managing emotions
· Determining your EI score
· Understanding and interpreting your EI score results
· Providing feedback on EI score results
· Implications of EI results at the professional and personal levels
· Tips and recommendations
 
Day 3
Understanding your emotional skills
· Reading people: identifying emotions
· The mood meter and its implications in understanding EI
· Plutchik's wheel of emotions
· Getting in the mood: using emotions
· Predicting the emotional future: understanding emotions
· Doing it with feeling: managing emotions
· Measuring emotional skills
Developing your emotional skills
· Reading people correctly: improving your ability to       identify emotions
· Getting in the right mood: improving your ability to use emotions
· Emotional storytelling
· Predicting the emotional future accurately: improving your ability to understand emotions
· Doing it with smart feelings: improving your ability to manage emotions
· Managing anger at work
· Managing anger in life
 
Day 4
Applying your emotional skills
· Managing yourself: applying your emotional      intelligence skills
· Managing others: applying emotional intelligence skills with others
· Emotional role play
· Building the emotionally intelligent person
· Working around the emotional blueprint
· Building the emotionally intelligent person with the emotional blueprint
· Real life examples and case studies تحديث بتاريخ 16 May, 2024