- أماكن: طريق الشيخ زايد - دبي Istanbul, Turkey England - المملكة المتحدة Kuala Lumpur, Malaysia
- مدة الدورة التدريبية: 4 Days
تفاصيل الدورة
Day 1Emotions and reasoning at work: the six principles
· Rule of reason or rule of emotion
· Principle one: emotions are data
· Principle two: emotions should not be ignored
· Principle three: emotions should not be hidden
· Principle four: decisions and emotions
· Principle five: emotions follow logical patterns
· Principle six: emotional universals and specifics
· Case studies and applications
Day 2
Emotional Intelligence: the ability model
· The full cycle of the ability model and its implications
· The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
· Perceiving emotions
· Using emotions
· Understanding emotions
· Managing emotions
· Determining your EI score
· Understanding and interpreting your EI score results
· Providing feedback on EI score results
· Implications of EI results at the professional and personal levels
· Tips and recommendations
Day 3
Understanding your emotional skills
· Reading people: identifying emotions
· The mood meter and its implications in understanding EI
· Plutchik's wheel of emotions
· Getting in the mood: using emotions
· Predicting the emotional future: understanding emotions
· Doing it with feeling: managing emotions
· Measuring emotional skills
Developing your emotional skills
· Reading people correctly: improving your ability to identify emotions
· Getting in the right mood: improving your ability to use emotions
· Emotional storytelling
· Predicting the emotional future accurately: improving your ability to understand emotions
· Doing it with smart feelings: improving your ability to manage emotions
· Managing anger at work
· Managing anger in life
Day 4
Applying your emotional skills
· Managing yourself: applying your emotional intelligence skills
· Managing others: applying emotional intelligence skills with others
· Emotional role play
· Building the emotionally intelligent person
· Working around the emotional blueprint
· Building the emotionally intelligent person with the emotional blueprint
· Real life examples and case studies تحديث بتاريخ 17 November, 2022
المتطلبات
There are no eligibility requirements to attend this course.
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