Vendor Relations & Supplier Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Words of wisdom on managing vendor relationships
• Sources for gathering information
• Vendor status
• Prequalification questionnaires
• Vendor risk assessments
• Sustainable vendor relations
• Triple bottom line
  • Economic success
  • Social development
  • Environmental sustainability

• Vendor development
• Vendor diversity programs
• Supplier certification
• Electronic Data Interchange (EDI)
• Partnering typologies

• Vendor performance objectives
• Performance targets
• Continuous improvement initiatives
• Service level agreements

• Purchasing strategy matrix
• Six sourcing strategies
  • Volume concentration
  • Best price evaluation
  • Global sourcing
  • Product specification improvement
  • Joint process improvement
  • Relationship restructuring
• Group buying and bulk pricing
• Just-in-Time (JIT) buying

• Effective communication as a pillar for success
• Application of leadership and management skills in vendor relations
• Cialdini's six powerful persuasion techniques
  • Reciprocation technique
  • Authority technique
  • Social proof technique
  • Commitment technique
  • Liking technique
• Scarcity technique
• Vendor relations etiquette
• Communicating with foreign vendors