Managing Project Stakeholders هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Day 1
Stakeholder management overview
· Defining project stakeholders
   > APM Definition
   > PMI Definition
· A practical definition of project stakeholders
· Stakeholders management skills set
    > Technical skills
    > Business insights
    > People skills
 
Day 2
Categorizing and prioritizing project stakeholders
· Dimensions of stakeholders' categorization
· Power and interest matrix
· Power and influence matrix
· Power and knowledge matrix
· Stakeholders engagement assessment matrix
· Developing stakeholder register
· Stakeholder management plan
· Stakeholder groups classification
 
Day 3
Managing project stakeholder communications
· Stakeholder communication plan
· Stakeholder communication channels
· Holistic approach to communication
· Managing stakeholders in a virtual world
· Managing difficult stakeholders
· Managing project stakeholders' conflicts
· Conflict management styles
· Factors affecting conflict modes 
 
Day 4
Leading project stakeholders
· Project managers as leaders
· Disciplines of leading project stakeholders
· Leadership time continuum
· Leadership capability continuum
· The leadership matrix
· The leadership matrix actions
· Choosing the right leadership style for stakeholders
· Situational leadership model
 
Day 5
Negotiating with project stakeholders
· Types of negotiations
· Negotiation mindsets
· Critical concepts of win-win negotiation
· Characteristics of good negotiators
· Negotiations and building coalitions
· Stages of negotiation process
· Negotiation strategies
· Negotiation best practices تحديث بتاريخ 16 May, 2024