تفاصيل الدورة

Objectives:

  • Course Objectives:
  • Communication Essentials
  • Business Communication
  • Business Writing Skills
  • Running Effective Meetings
  • Effective Presentation Skills

Who should attend:

  • Who Should Attend:
  • Managers
  • Senior Managers

Daily Outlines:

Day 1: Communication Essentials

  • Why is Communication important, and what do we need to do about it?
  • The 5 Components of Communication
  • The audience 
  • The message (content, body language and noise)
  • The channels
  • The frequency
  • The feedback 
  • Transmission 
  • The appropriate and effective channels to use (Letters, e-mails, verbal, etc.)
  • Reception
  • Processing the information
  • Cultural aspects of Communication
  • Avoiding common pitfalls
  • Lessons learnt from the media 
  • Lessons learnt from the advertising industry (The Day-After-Recall)
  • Exercise

Day 2: Business Communication

  • The significance of Communication in Business
  • Modes of Communication in Business
  • Conventions, protocol and etiquette
  • Communication and Technology
  • Cultural aspects of Communication in Business
  • The written Communication
  • The verbal Communication
  • The presentation
  • Exercise

Day 3: Business Writing Skills

  • English language as used in business (Grammar, Syntax, Vocabulary)
  • Business language and writing skills 
  • The Context, the Message, the Channels, the Style … 
  • The Language used, common terms and phrases
  • Selling a concept or Soliciting an action
  • The Directive … To do or not to do … that is the question
  • The Communiqué
  • The Press Release
  • Avoiding common pitfalls
  • Exercise

Day 4: Running Effective Meetings

  • Meetings can be a total waste of time …
  • Managers spend more time in meetings than any other management activity
  • The 7 elements of a meeting
  • How to manage a meeting effectively
  • The parking lot
  • How to deal with disruptors
  • Avoiding common pitfalls
  • Exercise

Day 5: Effective Presentation Skills 

  • Presentations that WOW your audience … 
  • The Attributes of a Great Presentation
  • How to Create a Great Presentation
  • Defining your audience
  • Preparation strategies 
  • Impact design concepts (building a meaningful message, slides design, and images)
  • How to Deliver a Great Presentation
  • Engaging your audience (building audience rapport and influence)
  • Power impact techniques (using confident body language)
  • Power delivery strategies (speaking with confidence)
  • Adult communication concepts (adult learning styles)
  • Personal style (charisma, presence, dynamism and dealing with nervousness)
  • Self-perception (how others see you)
  • Handling questions (including difficult questions)
  • Developing spontaneity (including thinking on your feet)
  • Exercise
تحديث بتاريخ 08 November, 2015

نبذة عن معهد Projacs

Projacs International is the largest Pan-Arab project management firm boasting 21 offices in 21 major cities in the Middle East, North Africa, Asia, Europe and North America.

Established in 1984, They have over 600 professional staff offering customized services to a variety of clients in the public and private sectors. Projacs helps its clients achieve great visions by successfully delivering hundreds of projects across 24 countries.

Projacs offers specialized services and leadership in a persity of projects from government buildings to utility plants. Other project types include residential and commercial developments, educational facilities, hotels and resorts, sports centers, airports, oil and gas plants, car assembly plants, infrastructure and highways, healthcare facilities, retail developments, and palaces and private homes.

They work directly with owners, developers, hotel operators, tenants, educational institutions, hospital operators, financial institutions, funding organizations, project managers, consultants, contractors and other stakeholders.

Projacs - combining the latest services with a proven track record for success.

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