تفاصيل الدورة
INTRODUCTION
This program prepares participants for the business excellence journey. This includes planning, facilitating and conducting self assessment for business excellence improvement.
This course is conducted by Capelle Academy (CET)
OBJECTIVES
At the end of the program, participants should be able to:
- Embrace the objective of Business Excellence and identify the scope of Assessment
- Articulate the criteria requirements of the Business Excellence Framework
- Conduct an organizational self-assessment using the business excellence assessment tools
- Develop the strategic action plans required
- Communicate the plans to the relevant stakeholders
METHODOLOGY
This program will feature the following learning methods:
- Case study analysis
- Action plans and presentations
- Peer learning
- Written assignments
- Reflections
WHO SHOULD ATTEND
- Category Owner
- Exploring embarking on Business Excellence Framework
- Embarking on Customer Centric Initiative (CCI)
نبذة عن معهد Organisational Development Concepts Pte Ltd
We_The was established by a team of professionals passionate on OD who saw the increasing demand for customised training intervention, and the increasing need of a one stop provider.
The We_The management team have more than 47 years experience in the OD and HRD fields. Together with its in-house management consultant and a team of 80 associate trainers as well as subject matter experts in various fields, we are here to serve and support your organizations developmental needs.
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