ES WSQ - Work in a Team هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Participants who attend this course will learn to develop abilities to work and communicate effectively in a diverse team environment and negotiate for mutually beneficial outcomes. Roles, rules and relationships of members in a team and stages of team building will be discussed.

What will I learn?

On completion of this unit, the learner will be able to apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals while taking into consideration diversity issues.

Who should take this course?

The job role(s)/ occupations that this unit would be relevant to may include those whose skills, knowledge and work activities undertaken are represented by the level of complexity that fits into the following description:

Nature of Skills and Knowledge:

• For performing a narrow range of basic and routine work activities under a predictable work context.
• Mainly factual and procedural

Nature of Work Activities:

• Performed under clearly specified boundaries and close supervision
• Requires minimal judgement
• Some accountability
• Rely on standard operating procedures to solve problems

Requirements

There are no entry requirements. However, Learners are assumed to:

• Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4

Will I recieve a certificate of completion?

Certificate of Attendance from NTUC LearningHub Pte Ltd