Effective Office Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Taking Control of your Work Life
• Understanding and clarifying purpose, vision and mission
• The secret to working smarter rather than harder
• Controlling, prioritizing and organizing your work
• Streamlining your office systems and getting your paperwork under control
• Making your office user friendly and efficient 

• Harnessing the power of the mind - through Mind Mapping Techniques
• Managing larger projects to meet deadlines
• Planning skills - using a Gannt chart to chart work progress
• Problem solving and decision making techniques
• Decision Making tools

• Different styles of communication 
• Learning to be more assertive 
• Win-win conflict resolution 
• Understanding and using body language 
• Understanding different personality types and how to deal with them 

• Listening skills - seeking to understand before being understood 
• Creating a professional image 
• Leadership skills 
• How to make presentations with confidence and power 
• Learn the essentials of planning a presentation 

• Understanding stress and learning coping skills 
• The essential skills of emotional intelligence 
• Using emotional intelligence at work 
• Transforming fear and negativity and reactive-ness 
• Becoming a more proactive, responsible and self-aware person