السعر: AED 1,000 (English)
AED 900 (Arabic)
  • أماكن: عجمان الشارقة
  • مدة الدورة التدريبية: 2 weeks/6 hours
  • مواعيد الدورة: Morning: 10am-12pm
    Evening: 5pm-9pm

تفاصيل الدورة

Providing excellent customer service is essential to the long term viability of every business. This course introduces the fundamental elements of customer service and explains how they can be applied in any organization.

What will I learn?

After completing this course you will be able to: 

  • Apply the fundamental aspects of customer service in a business ,
  • Advance a customer service program from a fundamental to advanced level Communicate and collaborate with customers utilizing efficient communication processes.
  • Obtain customer feedback to continuously refine a customer service program
  • Implement a customer service program in the hospitality industry, the retail industry and the public sector.

Target Audience

All administrative executives, students, etc…

How will I benefit from taking this course?

Handling customers and assisting them 

How will I be assessed?

Experienced faculties, excellent class room facilities and equipped labs.

Will I recieve a certificate of completion?

Yes

Entry Requirements

English/Arabic Knowledge

تحديث بتاريخ 30 November, 2019

نبذة عن معهد CompuLearn Center

Our Mission is to be the first choice to you to develop your skills and enhance your career.

  •  Achieve excellence in teaching.
  •  Offer non-traditional study programs in the chosen fields that are built on modern curricula.
  •  Produce the most comprehensively prepared, multidisciplinary and innovative graduates being able to interact effectively with the challenges and competitions created by global economy and being competent to play leading roles in their areas of specializations.
  •  Attract students of high potentialities.
  •  Create an excellent and self-contained intellectual atmosphere of work and study for both staff and students.
  •  Develop scientific, cultural and business  skills
  •  Apply state-of-the-art information technology in teaching.
  •  Provide continuous training and professional services to the public, thus helping individuals to acquire up-to-date knowledge and experience.

Training is not just a course taken or a piece of information given but a flowing river of development and enhancement aims to water your mind feed your future and quenches your improvement thirst. People differ and vary in tastes and mentalities. However, Compulearn cares to serve and satisfy its customer according to his/her future training requirements, through its well trained staff. Our goal is to develop the firms and enterprises and give full care to the customer and his future training needs.

عرض الجميع دورات CompuLearn Center
دورات يمكنك الالتحاق بها على الفور... خذ دورة عبر الإنترنت على Customer service ابتداءً من الآن. See all courses

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