Customer Service Basics هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Not putting your employees through a customer service training is like putting an inexperienced driver behind the wheel of a car. He or she may hit the vehicle a couple of times at the outset but eventually they'll get a hang of it. You, however, cannot afford to put an untrained employee in front of your customer for even a couple of minutes unless loyalty and retention are of little concern to you. Sustainable businesses understand the importance of customer service and in turn invest in training their employees regularly. Accredited Solutions can offer your staff effective and practical customer service training that will translate to fruitful results on your shop floor. All our training programs are based on the most progressive customer service principles of the time and are designed in a way that engages trainees rather than kill them by PowerPoint.

This course can be offered as a group of up to 8 persons at any customer location in the UAE.  The listed price is per session. تحديث بتاريخ 10 July, 2017