تفاصيل الدورة
Day One· Problem solving and decision making
· Definitions and tools: an overview
· The link between problem solving and decision making
· The principle of organizing our thinking about problems
· Identifying our own mind traps
· Brain analysis and ways of learning
· Right brain, left brain thinking
· Assessing your thinking style and how it influences the way you approach problem solving
Day Two· Learning how to shift from right brain
… + المزيدتفاصيل الدورة
Day One· Problem solving and decision making
· Definitions and tools: an overview
· The link between problem solving and decision making
· The principle of organizing our thinking about problems
· Identifying our own mind traps
· Brain analysis and ways of learning
· Right brain, left brain thinking
· Assessing your thinking style and how it influences the way you approach problem solving
Day Two· Learning how to shift from right brain to left brain and increasing your ability to balance both sides of the brain
· Right decisions at the right times
· The rational approach to problem solving (Kepner-Tregoe)
· Techniques of recognizing problems
· Information analysis
· Difference between causes and symptoms
· The helicopter approach
· Problem analysis
· Decision analysis
· Potential problem analysis
Day Three· Problem analysis supplementary tools
· Root cause analysis
· The importance of the 'why' question
· Ishikawa fishbone concept
· Assumptions in the workplace
· Pareto analysis
· The agile critical thinking framework
· The RED model and business situation applications
· Decision making supplementary tools
· Being decisive and principles of decision making
· The How-How method
· Decision analysis weighted worksheet
· Consensus decision making
· The decision making process
Day Four· Creativity and Problem solving
· Assessment of creativity and ways to think creatively
· Lateral thinking tips
· Creativity and its use as a business tool
· Barriers to creativity and ways to overcome them
· The hemispheres of the brain
· Brainstorming tips and tools
· Six thinking hats
· Implementing an action plan
Day Five· Applications of techniques
· People problems and solutions
· Analysis and solution of real life problems presented by participants
· Action plan to apply problem solving and decision making skills when returning to the workplace
تحديث بتاريخ 16 May, 2024 - أقل
