Communication Skills (Offered in Arabic Only) هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

This Effective Communications Training Course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone as the benefits can have a positive effect on every aspect of their life. Learn to understand how you communicate, how others communicate and adjust to meet their needs.

This will help them receive your message more clearly and improve relationships in general. If you have never completed a Communications Course of this type you are missing out on awareness and understanding of fundamental concepts that can have a profound effect on your life and success in the workplace.

Objectives

Upon the completion of this course, the participant will be able to:

• Identify their Personality Type & communication preferences using our proprietary Profiling Tool CHOIce Learn to recognize other people's Personality Types & communication preferences
• Master adjusting one's own communication approach based on need
• Identify barriers to effective communication and how to overcome them
• Effectively utilize tone
• Develop nonverbal & Para verbal communication skills
• Master the S.T.A.R. method for speaking on the spot
• Learn to use body language appropriately
• Learn to listen actively & effectively
• Gain insight into asking open questions
• Use appreciative inquiry as a communication tool 
• Learn to establish common ground with others
• Use "I" messages
• Learn to adeptly converse and network with others

Course Structure

This course uses interactive training methods of a combination of lecturing; large and small group discussion; group and inpidual exercises; and instructional feedback

Program Contents

Module 1: Getting to know yourself.

• Understanding others

Module 2: Making allowance for others CHOIce and circumstance

• Consider your approach

Module 3: Understanding Communication Barriers

• Para verbal Communication Skills
• Non-Verbal Communication
• Speaking Like a S.T.A.R.

Module 4: Active Listening Skills

Module 5: Asking Good Questions

Module 5: Asking Good Questions

Module 7: Mastering the Art of Conversation

Module 8: Conversational Psychology