Certificate in Supervising Security Operations (in Arabic)

تفاصيل الدورة

Why Attend

This course, delivered by a highly experienced Arabic-speaking security expert, will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participant will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

• Identify and mitigate potential risks and threats on sites and assets
• Manage entry check points and conduct personnel and vehicle searches
• Implement and coordinate access control systems in security operations
• Control and manage incidents while protecting and preserving the scene
• Apply conflict resolution techniques while achieving excellent customer service
• Conduct health and safety risk assessments, including fire safety awareness
• Maintain accurate records and write efficient security documents

Target Audience

Target Competencies

• Conducting risk assessment
• Managing physical security
• Access control systems management
• Patrolling
• Incident management
• Conflict resolution
• Security report writing

Course Outline

• Understanding the threat
  • Identifying the threat and why security is needed
  • Multiple threats to sites and assets
  • Internal and external threats
• The role of the security guard
  • Roles and responsibilities
  • How to function as part of a security team
  • Equipment
• Physical (site) security
  • Physical barriers
  • Assessing lighting
  • Relevant protection
  • Scanning equipment
  • Actions required at check points and entry points
  • Vehicle searches
  • Personnel searches
• Access control
  • Types of access control systems
  • Introduction to CCTV
  • Intruder detection
  • Implementation and coordination
• Patrolling skills and incident management
  • Planning a security patrol
  • Types of incident
  • Threat awareness
  • Command and control of an incident
  • Preservation of the scene/evidence
• Communication skills
  • Effective communication tools
  • Use of standard radio voice procedures
• Customer service and conflict management
  • Understanding and identifying how conflict can occur
  • Identifying how conflict escalates
  • Conflict resolution skills and techniques
• Introduction to health and safety
  • Understanding the risks
  • Conducting a risk assessment
  • Fire safety awareness
• Writing reports and briefs
  • Introduction to incident investigation
  • Basic patrol reports
  • Note books
  • Log books
  • Equipment registers
  • Record keeping