CERTIFICATE IN HOSPITALITY OPERATIONS هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

HO 003

Cleaning Equipment HO 004

Room Cleaning Procedures HO 005

Linen room activities HO 006

Operating Procedures HO 007

Laundry Operations HO 008

Practical HO 009

CERTIFICATE IN HOSPITALITYOPERATIONS(LANGUAGE&INDUSTRY TERMINOLOGY)(1 MONTH)

TOPICS CODE

Language & Industry Terminology) LIT 001

CERTIFICATE IN HOSPITALITY OPERATIONS (FOOD & BEVERAGE OPERATIONS) MODULE 4

TOPICS CODE

Introduction to food and beverage operations FBO 001

Organization of the F&B department and support services FBO 002

Types of food and beverage outlets and service FBO 003

Operating Equipment FBO 004

Menu and Meal Periods FBO 005

Room Service Operation FBO 006

Banquet Operations FBO 007

Stewarding Department FBO 008

Food and Beverage Suggestive Selling FBO 009

Legislations in Food and beverage Operations FBO 010

Food Knowledge FBO 011

Beverage Knowledge FBO 012

Food Production Operations FBO 013

CERTIFICATE IN HOSPITALITY OPERATIONS (FOOD & BEVERAGE PRACTICAL TRAINING -Industry Attachment* (IA)

MODULE 5

TOPICS CODE

Basic Restaurant Service FBP 001

Tableside Service FBP 002

Beverage/Wine Service FBP 003

CERTIFICATE IN HOSPITALITY OPERATIONS -MODULE 6- PROJECT (SUBSTITUTE FOR INDUSTRY ATTACHMENT)

Name of the Teacher- SAKKARAPANI SANTHOSH KUMAR

Academic Qualification- M.Sc (HOTEL MANAGEMENT) – Annamalai

University - India

M.H.R.M (HUMAN RESOURCE MANAGEMENT) – Pondicherry

University – India

B.Sc (Hotel & Catering Management) – University of Madras –India

Advanced Certificate in Training and Assessment (ACTA), Workforce
Development Agency (WDA) – Singapore

WSQ Diploma in Adult and Continuing Education (Accelerated mode) -
Singapore Polytechnic- Singapore

Deployment – FULL TIME / PART TIME

Experience- Having more than 10 years of experience

MODE OF DELIVERY : FACE TO FACE

GRADUATION REQUIREMENTS

MODULES REQUIRED TO PASS

ï‚· FRONT OFFICE OPERATIONS

ï‚· FOOD HYGIENE & NUTRITION

ï‚· HOUSE KEEPING OPERATIONS

ï‚· LANGUAGE & INDUSTRY TERMINOLOGY

ï‚· FOOD & BEVERAGE OPERATIONS

ï‚· PROJECT (SUBSTITUTE FOR INDUSTRY ATTACHMENT)

ATTENDANCE REQUIRED

80% attendance for local Students NON-STP Holders

90% attendance for International Students –STP Holders

MODE OF ASSESSMENT

ï‚· Final assessment is conducted by Eastwest academy
Assessment consists of only written examination

ï‚· After Successful completion of examination students will be
awarded with Certificate in Hospitality Operations by Eastwest Academy.

TEACHER - STUDENT RATIO:

ï‚· Lecture : 1: 12