تفاصيل الدورة
Benefits of writing wellThink and then write - Preparation
Constructing your business message
Know your audience
Writing effective business emails
Routine requests
Customer complaints
Bad news messages
Writing business letters
Business letter
Thank you letter
The importance of grammar
Words and phrases to avoid
How one grammatical mistake can cost you!
Netiquette - Is it important تحديث بتاريخ 09 June, 2019
المتطلبات
Objective:
- Writing business messages professionally
- Presenting information in an organised, structured way
- Using a business-like style and vocabulary, while being sensitive to different levels of reader expertise
- Expressing your ideas with clarity and confidence
It is ideal for anyone who wants to be able to communicate effectively through written word in today’s business environment
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