- مدة الدورة التدريبية: 32 Hours
- مواعيد الدورة: Part Time, Flexible
تفاصيل الدورة
The Operational Support and Analysis (OSA) is one of the certifications in the ITIL Service Capability work stream. The module focuses on the practical application of OSA practices in order to enable event, incident, request, problem, access, technical, IT operations and application management.The OSA course can teach organizations and individuals how to manage the everyday operation of IT services and gain a better understanding of how to implement the ITIL processes that will enable them to deliver and support services to customers. تحديث بتاريخ 27 October, 2022
المتطلبات
- ITIL Foundation Certification (v3 or newer) required
- Two years of relevant work experience
الموقع
نبذة عن معهد Training Plus Institute
Incepted in Training Plus Institute (Formerly known as New Horizons Computer Learning Center) is the leading Training Solution Provider in Kingdom of Bahrain. TPI’s Training solutions in IT, Management and Soft Skills helps thousands of learners to achieve their career goal, with the partnership of World’s leading certification vendors: Microsoft, Cisco, CompTIA, Autodesk, Adobe, and many more.
TPI’s has a group of highly qualified, subject matter’s expert to deliver the quality training, with the aim to achieve 100 % Learner’s satisfaction. Training Plus Institute provides customer-focused learning choices in multiple formats and delivery methods, offering businesses and inpidual’s top-quality training that is tailored to meet their specific needs.
In addition to being the Bahrain’s finest training provider, Training Plus Institute holds the designation of largest network for many of our technical and certification vendor partner programs.
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