8D Problem Solving هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Overview

This two-day course helps participants to develop the skills and good practices which are appropriate for solving even simple problems, as well as those problems which are more challenging. This course comprises a comprehensive programme of problem-solving/continuous improvement tools and techniques. The content is delivered through a series of presentations, combined with a variety of participant activities.

Description

Course Objective:

The key objectives are to enhance the participant's existing skills to enable them to become more effective at problem-solving and continuous improvement within their work process. By the end of the course, a participant will understand:

• A structured process for problem-solving, i.e. 8D
• How various functions within an organisation contribute to problem-solving
• How a variety of useful tools and techniques may help during problem-solving
• Key team working skills
• The importance of corrective action and management of problem-solving activities.

• Understanding the problem
• Containment activities
• Describing the problem
• Team roles and skills
• Root cause analysis
• Corrective action
• Lessons learned
• Tools and techniques for problem solving
• Use of Minitab® software

BUSINESS BENEFITS

• Enables personnel to become more effective at problem solving.
  
• Helps to establish a formal process for solving and managing problems.
  
• Multi-disciplinary: All personnel who lead, or are involved with, problem-solving and continual improvement activities.
  
• Enables personnel to become more effective at problem solving.
  
• Helps to establish a formal process for solving and managing problems.
  
• Multi-disciplinary: All personnel who lead, or are involved with, problem-solving and continual improvement activities.