7QC Tools and QCC هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Problem solving is an essential part of work but what kind of problem solving, and how? Some organisations adopt the top down approach to no effect, and it has been proven that the best approach to problem solving and building a healthy culture is focusing on those who are facing the problems daily. Organisations need to change the culture from “managing” to "empowering".

PROGRAMME OBJECTIVES

Upon completion of the course, participants will be able to:

1. Acquire the knowledge in forming and administering QCC
2. Use quality tools to communicate and resolve problems
3. Link statistically tools in problem solving so that
4. Gain an excellent understanding of how important it is
5. Enhance self confidence and presentation skills

PROGRAMME OUTLINE

1. Introduction to QCC
2. The Concept of Empowerment & Continuous Improvement
3. The Concept of Waste Reduction
4. What is the linkage between Small Group Activity (SGA), QCC, and suggestion box?
5. Case discussion on success and failure
6. Objectives of QCC
7. Process of managing QCC
8. Team Formation & Avoiding Pitfalls
9. The QCC committee
10. Data Analysis & Data Based Approach
11. Theme Selection
12. Overview of the 7 QC Tools
13. Check Sheets
14. Pareto Diagrams
15. Histograms
16. Fish Bone Diagram
17. Flow Charts
18. Scatter Diagrams
19. Control Charts