Leadership skils for 7 Employees

A leading global specialty chemical and performance materials company with approx 5000 employees. The Dubai office has been operating since 2009.

This is an overview of what we are looking for:• The role of the managero Understanding the role of the first line managero Recognising how best to manage different levels of performanceo Identifying the right type of support and developmento Management skills for motivating and engaging the teamo Case study, group discussion, trainer presentation and review of learning• Communication Skillso Communicating clear direction and instructionso Impact of verbal and non verbal communicationo Adapting your communicationo Trainer presentation, practical communication activity, group discussion and paired practice• Managing performance and development through effective feedbacko Purpose and benefits of giving and receiving feedbacko Opportunities for giving feedbacko Models for giving constructive and motivational feedbacko Trainer demonstration, practise feedback sessions• Coaching skillso Identifying opportunities for coachingo Questioning techniques using the GROW modelo Active listening, summarising and reflecting backo Trainer demonstration, practise coaching sessions, review of learning• Delegation skillso Identifying opportunities for delegationo Skills and process for delegating effectivelyo Benefits of delegating taskso ‘Bob’s Boats’ exercise, group discussion, individual exercise to identify tasks to be delegated

we are interested in customized course developing leadership skills training for shift leaders.